FAQs
Here is the answers to some questions.
What kind of winter experiences do you offer?
At the moment we have Aurora Hunting, Sledding and example showshoeing. We will add more activities during the summer and autumn.
Where are you located and how do I get there?
We operate at Arctic Circle area. Our home town is the Rovaniemi, the largest city in Finnish Lapland. Tours will be held different locations at this area.
When does your winter season start and end?
We start our season in mid-October. That time will be dark enough to see Auroras. The season will continue to mid-April.
Are your safaris suitable for beginners and families?
Yes, most of the safaris are suitable for beginners.
What should I wear for your activities?
Some safaris include warm winter suits for the same price. All activities must have decent winter clothes. Requirements are listed more briefly at every activity.
Do I need any previous experience to join a safari?
No previous experince is required.
How cold does it get in Lapland — and how do we stay warm?
In our area even -35 celcius or more degrees is possible. Normal mid-winter temperatures are usuallu between -5 - -20 celsius.
To stay warm. Decent winter clothes, camp fires, fire places, huts for an example. Our vans are quipped to winter use.
Will we see northern lights during the tour?
Auroras are natural phenomena, but we will do the best make conditions right for see Auroras.
We have pre-defined spots and areas to go. We will follow forecasts as well to Auroras and the weather, example clouds.
How big are the groups on your experiences?
The maximun goup size is 8 people.
What kind of safety measures do you have?
We follow our safety orders and we do training for our personell. We are equipped with first aid kits. During the safaris we follow all the rules and laws what are needed to move in the nature and official routes.
Do you provide pick-up and transportation?
Yes we do. Pick up places could be around city center hotels and Arctic Circle Village.
What’s included in the price?
That is descriped priefly in every adventure at our web shop.
Are your guides local?
Our company is run by locals, and owener of the company do safaris as well.
How can I book and what is your cancellation policy?
It is possible cancel to adventure. Terms can be found from the every product page.
Do your guides speak English (or other languages)?
Yes, we speak english. We have certain safaris also with Italian and France guidance.
Is the tour cancelled if the weather is bad?
Due the safety regulations we must cancel the safari if the weather is not safety to go the nature. Weather is also an issue with Aurora safaris. If theres no any changes to see, we cancel to safari or change it to some other acticity like snowshoeing.
How do you take care of nature and operate sustainably?
Yes we do. As a local company we really respect our surrouding nature. We have an guidance and policy how to operate at the nature.
Can children participate in your experiences?
We wellcome childrens to our safaris. Some safaris requirements can be also only for the adults.